Are you a pro at juggling multiple chats while delivering flawless customer support? CornerStone Staffing has partnered with a leading education software company to find top-tier chat agents like you—seasoned professionals who thrive in high-volume environments and know how to troubleshoot with speed and precision. If this describes you Apply Now, your experience is exactly what we’re looking for!
Job: Customer Service Chat Agent
Location: Remote (must reside in DFW, TX) | Remote-US
Compensation & Schedule
• $18.00/hour
• Flexible shifts between 7:00 AM – 6:00 PM CST
• 2+ month seasonal project
ROLE IMPACT
This remote-based role supports high-volume, real-time customer interactions via web chat, helping clients resolve technical and account issues swiftly. Success is defined by multitasking efficiency, chat response accuracy, and first-contact resolution rates across multiple digital channels.
KEY DUTIES
• Handle multiple concurrent chats using chat platform software across a high-volume environment
• Provide technical support and account assistance through chat in a professional, customer-focused manner
• Troubleshoot product and connectivity issues and guide users through resolution steps
• Document interactions clearly and accurately in CRM tools
• Escalate complex or unresolved issues to higher-tier support when necessary
MINIMUM QUALIFICATIONS
• 2+ year of experience in high-volume chat or multi-screen customer support
• Proficiency in navigating multiple platforms while maintaining chat flow
• 1+ year chat tech support
• Must reside within the Dallas-Fort Worth metroplex
EQUIPMENT & WORK ENVIRONMENT
• Reliable internet connection and quiet workspace
• Use of dual monitors or multi-screen setup
• Must pass required background check before start
PREFERRED SKILLS
• Familiarity with chat support platforms (e.g., Zendesk, LivePerson, Intercom)
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
...BAYADA Home Health Care is looking for a Licensed Practical Nurse (LPN)who has a passion for Adult and/or Pediatric care to join... ...training *Benefits subject to employment type What makes private duty nursing different than home health visits? Offers...
...: 12 hours, nights ~ Employment Type: Travel Must have 2 years of experience. This 36-bed medical/surgical unit will provide 24... ...day, 7 days a week, nursing care to all patients from adolescents (17 years and older) to geriatric who require hospitalization or...
...General information Job Title Airport Ramp Agent-Non Driving (American) - LIH PT Date Monday, July 14, 2025 Entity Unifi Aviation, LLC State Hawaii City Lihue Base Pay Rate: $ 15.00 Full/Part...
...20 We are seeking a skilled Head Gardener to support a UHNW Couple in Sands Point, NY. This role will lead a team in managing comprehensive... ...a team of 4-5 landscaping staff, ensuring timely and quality work. - Oversee landscaping programs and greenhouse maintenance....
...Best of Plymouth, and Best of the South Shore 2025. We believe in training and continuing education for our motivated employees. We are also members of Pet Sitters International. We are now adding dog walkers and pet sitters to our growing team. ~ Current Openings for...