Job Description

Description: Job Title: Housekeeper Location: The Groton Inn - 128 Main Street, Groton, MA Schedule: Year-round | 20-30 hours per week | 8:00 AM - 5:00 PM | Weekend availability required Compensation: $16.00-$18.00 per hour, based on experience Benefits: Complimentary fitness center access and staff meals Experience: Previous housekeeping or professional cleaning experience preferred Position Summary: At The Groton Inn, our Housekeeping Team plays a vital role in delivering exceptional guest experiences. Each Housekeeper ensures that guest rooms and public spaces are meticulously cleaned and maintained to exceed guest expectations. Whether working independently or alongside a partner, Housekeepers uphold our property's standards with pride, attention to detail, and a guest-focused attitude. Primary Responsibilities: Maintain a clean and polished appearance with a properly maintained uniform Clean guest rooms and public areas to established standards, including: Making beds and changing linens Cleaning bathrooms and replenishing amenities Dusting, vacuuming, sweeping, mopping, and window cleaning Replacing light bulbs, emptying trash/recycling, folding linens Use cleaning chemicals in compliance with OSHA and Massachusetts safety regulations Push supply carts safely across indoor and outdoor surfaces Maintain organized and stocked supply areas Greet guests warmly while respecting their privacy and comfort Understand and explain basic room features (climate controls, lighting, etc.) Respect guest privacy and safeguard personal property at all times Communicate guest needs, maintenance issues, or feedback to the front desk or manager Ensure accurate handling of lost and found items in line with Inn procedures Adhere to safe lifting and sanitation procedures, especially when handling soiled linens or biohazard materials Report any damaged equipment or unsafe conditions promptly Team & Guest Relations: Work collaboratively with the housekeeping team to meet guest needs Communicate professionally with guests and respond to requests or concerns Provide information about the property or local area, or direct guests to appropriate staff for assistance Help create a warm, welcoming atmosphere that reflects the values of The Groton Inn Requirements & Qualifications: Must be 18 years of age or older and legally eligible to work in the U.S. Ability to read and understand directions, chemical labels, and safety signage Strong verbal communication and interpersonal skills in English Ability to work independently and as part of a team in a fast-paced environment Professionalism, discretion, and a guest-focused approach Physical Demands: Frequent walking, standing, bending, stooping, reaching, and lifting Ability to lift and carry up to 50 lbs. from knee to shoulder height Regular stair climbing and occasional work on uneven surfaces Repetitive hand movements and use of both hands for fine motor tasks Ability to work in confined spaces and be on your feet for extended periods Frequent exposure to varying indoor and outdoor temperatures Frequent hand washing and adherence to sanitation protocols Work Schedule & Environment: Shifts may include early mornings, evenings, weekends, holidays, and split shifts Work performed indoors and outdoors with exposure to cleaning chemicals and equipment Hazards may include slips, trips, lifting strain, and contact with unsanitary materials Why Join The Groton Inn? As part of our Housekeeping Team, you are more than a cleaner-you are a key contributor to the guest experience. We take pride in our property, our team, and the warm, welcoming atmosphere we provide to every guest who walks through our doors. If you're dependable, detail-oriented, and enjoy being part of a supportive team, we'd love to meet you. Forge & Vine

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