Job Description

This role is responsible for the management and operation of the pharmacy department at a store level, including but not limited to prescriptions, inventory control, customer service, compliance with regulatory requirements, and adhering to company policies and management of pharmacy staff. Manage all aspects of pharmacy operations at the store level including prescriptions, inventory control and customer service to achieve optimal outcomes. Maintain the pharmacy's continued compliance with all appropriate Federal and State regulatory guidelines and Company policies. Process and/or oversee new and refill requests from customers and/or clinics and fill prescription requests efficiently, accurately and in a professional and courteous manner. Maintain Pharmacy records to include, but not limited to, customer profiles, insurance forms, pharmacy record/POS systems, inventories, control records and registries (i.e., poisons, narcotics, controlled substances, etc.). Manage, maintain and implement pharmacy programs (i.e., security measures, immunizations and other clinical programs) accordingly. May be responsible to provide clinical care services as assigned. Prepare responses to third party pharmacy audits as needed. Responsible to meet or exceed company established acceptable pharmacy operation metrics (i.e., gross and net profits, budgeted sales and payroll, Rx counts). Responsible to provide focused and effective leadership to pharmacy associates that develop a positive, high performing, customer focused store culture. Implement the Company service program(s) and model high standards of service to achieve positive customer satisfaction. Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop and monitor department budget as required. Maintain current knowledge of legal regulations, industry trends and best pharmacy practices; make recommendations to improve current programs and processes and to ensure company legal compliance. Additional responsibilities may be assigned as needed. Bachelor's Degree (Required) in Pharmacy or related field required. Doctorate degree in Pharmacy preferred. Two years' experience as a pharmacist. Pharmacy License (in good standing) required in the state of operation. Immunization Certification preferred. Strong knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines. Excellent written and verbal communication skills. Strong management, organization, attention to detail and problem-solving skills. Ability to lead a team and work well with associates of all levels. Successfully completes required continuing education hours and maintains Pharmacy License in good standing. Working knowledge of perpetual inventory procedures and management. Proficient in Word and Excel. Bilingual skills helpful based on demographic region. Physical demands include lifting/moving up to 30 pounds frequently and up to 50 pounds occasionally, standing and walking for extended periods, bending, stooping, twisting, and exposure to varied temperatures and outside weather conditions. Travel requirements vary by assignment. SpartanNash offers a robust and competitive Total Rewards benefits package and is an Equal Opportunity Employer committed to diversity and inclusion.

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