Job Description

Job Description

Job title: Employer Engagement and Recruiting Staff Assistant

Location: Cambridge, MA 02138

Duration 06+ month with possible ext.

Pay Rate: $32/hr on w2

Job Summary

This position is situated within the Employer Engagement Team, providing a breadth of support for

events as well as support as part of the First Floor / Reception Team. Events include career fairs,

employer sessions, panels, and student interview days. As a member of the First-Floor team, provides

rotational reception coverage serving as the primary source of information and initial contact for

students, alumni, faculty, employers, visitors, and staff regarding the advising and educational programs,

career fairs and employer events of the office. Provides “first line” coverage and overall support in a

complex office serving diverse populations of students, alumni, employers, and other stakeholders.

Time Frame

Looking for a full-time, temporary employee to start in August 2025. This temporary position ends 180

days from the hire date.

Job Specific Responsibilities

Responsibilities include but are not limited to:

• Works with the Employer Engagement Team to process and maintain internships and job

opportunities in appropriate databases.

• Provides event support from coordination such as confirming details with employers, updating

calendars, recruiting database, and web platform through day-of event coverage.

• Provides reception support for 10-15 campus interview days, greeting and checking in

employers and students at the interview facility located at the Harvard SOCH (59 Shepard St).

• Strong customer service experience necessary. Act as liaison and point of contact between

interview facility and main office/supervisor(s). Communicate questions/issues to supervisor(s).

• Maintain interview facility space during interviews including neat waiting areas, re-stocking

snack baskets and coffee supplies, and restocking office supplies. Receive and unpack any supply

deliveries.

• Additional employer engagement duties include email inquiry communications, employer calls,

website updates, report compilation, payment processing and other projects as assigned. Must

be able to manage complex and confidential information and systems. Should be familiar and

comfortable working with databases.

• Outstanding communication skills (written & oral) and attention to detail required. Must

possess excellent organizational skills and ability to multi-task with flexibility to pivot between

projects and teams as needed.

• Maintains up to date knowledge on full breadth of MCS programs, services, and resources.

Delivers quality customer service by providing accurate information and personalized assistance

in a high-volume environment in person, via e-mail, and over the phone. Follows, communicates

and carries out office policies.

• Performs event and administrative support and other duties as assigned.

Basic Qualifications

Three years of administrative experience required. Education beyond high school may count towards

experience. Working knowledge of MS Office applications, specifically MS Word and Excel.

Desired Qualifications

BA/BS preferred. Must enjoy providing a high level of customer service in person and over the phone,

willingness to "go the extra mile." Flexible team player with positive attitude and excellent problemsolving skills. Outstanding communications skills and diplomacy; ability to anticipate needs and

prioritize/manage multiple complex confidential tasks simultaneously in a demanding environment;

strong attention to detail required. Flexibility and professional manner essential; ability to work with a

variety of people; must work well both independently and as part of a team. Must be able to function at

a high level in a public, shared, workspace. Excellent computer and web navigation skills required.

Strong knowledge of MS Office applications, specifically MS Word and Excel. Harvard experience

preferred.

Working Conditions

• This position is primarily situated on the second floor of our building in the shared employer

engagement workspace. Additional coverage required at the first-floor reception desk and at

the reception desk at the MCS interview facility.

• The person in this role is required to work in-person (5 days a week), full-time.

• Must have flexibility and availability to work both 9 am-5 pm and 10 am-6 pm schedules based

on office needs.

Additional Information

• The Mignone Center for Career Success is located in 54 Dunster St. Cambridge, MA 02138. The

MCS Interview Facility is located in 59 Shepard St. Cambridge, MA 02138.

• Staff members are encouraged to use public transportation to commute to the office because

there is very limited street parking in Harvard Square.

• The person in this role will work 35 hours per week, and they will have an hour unpaid lunch

break each workday.

• The person in this role will be asked to provide coverage for before-hours (8-9 am) and afterhours (5-8 pm) employer events.

• Unfortunately, we are unable to provide visa sponsorship for this position.

EEO Statement

Harvard University is an equal opportunity employer, and all qualified applicants will receive

consideration for employment without regard to race, color, religion, sex, national origin, disability

status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related

conditions, or any other characteristic protected by law.

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